Reference

Privacy Policy for Your Account Data

Our Privacy Policy explains what we collect when you open an account, verify your email, and use DANA, OVO, GoPay, or QRIS.

Account dataEmail verificationMobile and desktopLocal law applies
abditogel Privacy Policy for Your Account Data
CONTACT ROUTES

How to Reach Privacy Support

If you want to ask about this policy, we keep three contact paths open: email, live chat inside the account area, and WhatsApp for follow-up on…

Email Send privacy questions to our inbox with your account email, the page link, and…
Live Chat Open live chat from the account area when you need a faster answer.
WhatsApp Use WhatsApp for follow-up on a live request if you need to attach a…
DATA HANDLING

How We Protect and Keep Records

We treat privacy data as part of your account record, not as loose site traffic.

What We Record

We store the account name, email, device type, browser language, and time stamps from sign-in, wallet actions, and support chats.

Cookies And Sessions

Cookies remember your login state, page language, and last visited screen so you do not repeat the same steps on…

Account Checks

When a request looks unusual, we may ask for a code, a wallet reference, or a recent email reply before…

Retention Windows

We keep logs only for as long as we need them for account records, dispute handling, fraud checks, or legal…

Change Requests

Send correction, access, or deletion requests from the support email or live chat, and include the account email plus the…

Contact Trail

If your privacy question involves DANA, OVO, GoPay, or QRIS activity, we use the reference number and time stamp to…

Questions About This Policy

These answers explain how our privacy policy works across account sign-in, wallet references, cookies, and support requests. We keep the wording tied to the steps you actually use, so it is easier to see what is stored, how long it stays, and how to ask us for a change; when access or eligibility is discussed, it depends on local law and is available only where local law permits.

We collect the account email, sign-in time, device type, browser language, and the request path you use. If you add DANA, OVO, GoPay, or QRIS, we may also keep the reference number and status.

Yes. Cookies keep your session active, remember language, and reduce repeated checks when you return from mobile or desktop. They do not change your account details, and you can clear them in your browser anytime.

You can ask for a copy by sending the account email and a short request through email or live chat. We verify the request first, then share what we are allowed to disclose.

Send a correction or deletion request from the email tied to the account, then tell us what should change. If local law requires us to keep part of the record, we will say which part and why.

We keep records only as long as needed for support, account checks, dispute handling, or legal requests. After that, we remove or anonymize them where local law allows, so older logs do not sit forever.

Use the contact paths in this page and include your account email, the wallet reference if one exists, and the privacy topic. That lets us match the right record and answer without extra back-and-forth.